Released Liability or 60 cents a pound:

This is technically known as “basic carrier liability- released value” and is the minimum required by federal and Texas law.

This is covered in the base move price and does not cost the customer any extra money. As such, it is the most economical option available, but a customer’s goods are covered to no more than 60 cents per pound per article. This minimal amount of  coverage is called “released value” or “carrier’s liability.”

This is generally enough to repair the most minor of damages like simple scratches and scuffs, but is almost never enough to repair major damages  or replace an item. For example, if a TV that weighs 100OIbs, is completely destroyed , the amount paid to the customer under this level of protection would be $60. Clearly you can see this may repair a scratch to something,  but will never cover replacement.

In addition, we do not go  out to every customer’s home with a scale and actually measure the actual weight of every item. We, along with every other moving company, use the military table of weights and measure to calculate the weight of household goods, So a customer who has a 300LB dresser and a customer who has 50LB dresser will get paid the same amount of money based on the weight listed for a “dresser” in the table.

This level of protection is NOT MEANT to replace items. If a customer wants coverage that extends this level of protection, they need to purchase a moving insurance policy.